Six Nations Crisis launches instant messaging support

OHSWEKEN — Six Nations of the Grand River announced Child and Family Services is now offering free crisis support through text and live chat features.

The services were approved in January and the rollout expedited to assist residents in need due to pandemic related anxiety.

“We hope to provide community members with a safe silent way to connect with Crisis Services, while providing access to those who prefer texting such as those with a limited phone plan and youth,” said SNGR in the announcement.

The new services, features safe and encrypted technology to keep conversations confidential and secure. Users will be connected with trained crisis response workers who will provide support and referrals.

To access text crisis support residents can message 226-777-9480. For Live Chat Support is now available via the Six Nations COVID-19 website at www.sixnationscovid19.ca. Both text and live chat will be available on weekdays between 8:30am – 4:00pm.

Anyone in need of crisis support outside of those times can call the Six Nations Mobile Crisis Unit at 1-866-445-2204 or 519-445-2204. Anyone in immediate danger is asked to contact 911.

The Six Nations Mobile Crisis Service has been in existence since 2008 and offers 24/7 phone crisis support, mobile crisis support and walk-in crisis support. Child and Family Services is the managing partner, in partnership with Six Nations Heath Services; Mental Health and Addictions, as well as Social Services; Youth Life Promotion, Children’s Mental Health and Addictions, and the Six Nations Crisis Coordinator.

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